These customers in Scotland had an unexplained central heating leak where their boiler pressure was dropping but they had no idea where the water was going. They were so happy with our service pinpointing the leak that they left us a great review on the Which? Trusted Traders site. Their plumber then came and found the leak exactly where we had located it and they carried out the fix and repairs.
Punctual, thorough, very polite and effective.
“The leak engineer arrived on time, was extremely thorough, and spent the entire day identifying where the central heating pipes were under the floor and then, after having to dismantle a cupboard and remove a radiator, drained the heating system and filled it with gas so he could find the leak. He then spent a good few hours listening for the leak and using a gas detector. He found the leak and then spent a considerable amount of time putting the heating system and the house back to how it was before he started. No mess left at all. I received a highly detailed report on the investigation the following day and got my usual plumber to excavate where the leak engineer had identified the leak. The leak was exactly where the leak engineer said it was. I recommend this firm very highly indeed. if you have a central heating system leak and don’t want to have someone dig holes all over the floor give them a ring. And the insurance company paid for the investigation.” Fife, Scotland