“Charlie explained the service and terms very clearly. Andrew arrived in good time after a very long journey, ready to start work. He followed a very thorough set of processes, explaining every step and even making a repair necessary to allow him to complete the job effectively. He found the leak and clearly explained our options, including all the information necessary for our insurance claim in his report. He also pointed out a few items that may need attention. I feel confident that we can make the best choice for the way forward. A great service from start to finish.” Mr D, Nottinghamshire. June 2017